If the customer doesn't like it then they are welcome to go else where. I have to listen to complaints all day everyday and I am SICK of it! So what if they have no coverage. They should have checked that first before signing up with Orange. They signed the contracts now they have to pay, that is all there is to it! Everyone gets overbilled. That's life, so get used to it! People coming in the shop all day, "my phone bill is too big", "you have over billed me", "why can't I get a signal" "you didn't tell me you were changing the contract" on and on and on!!!!!!!!!!!!!!!!!!!
They are all whingers and I wish they would just **** OFF!!
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